Frequently Asked Questions

Our minimum order quantities vary by product category and complexity:

• Basic Styles: 500 units per style/color
• Complex Garments: 1,000 units per style/color
• Startups/Small Brands: We can discuss flexible MOQs on a case-by-case basis

We understand that emerging brands may have lower volume needs. Contact us to discuss your specific requirements and we'll work to find a solution.

Production timeline depends on order complexity and volume:

• Sample Development: 7-14 days
• Small Orders (500-2,000 units): 30-45 days
• Medium Orders (2,000-10,000 units): 45-60 days
• Large Orders (10,000+ units): 60-90 days

These timelines begin after sample approval and receipt of confirmed order. Rush orders may be accommodated with advance planning.

Yes, absolutely! We always recommend sample development before proceeding to bulk production. Our sample process includes:

• Initial proto sample based on your tech pack/specifications
• Revisions based on your feedback (typically 2-3 rounds)
• Final approval sample matching exact production specifications

Sample costs vary by garment complexity, ranging from $30-$100 per sample. Sample fees are typically refundable against bulk production orders.

Shipping: Samples are sent via DHL/FedEx (3-5 days international delivery). Shipping costs are borne by the client.

We offer flexible payment structures depending on order size and client relationship:

• New Clients: Typically 30% deposit, 70% before shipment
• Established Clients: Can negotiate terms like 50/50 or LC (Letter of Credit)
• Payment Methods: Bank wire transfer (T/T), LC at sight, PayPal (for small amounts)

All pricing is quoted in USD. We provide detailed invoices with clear payment instructions.

Quality is our top priority. We implement multi-stage quality control:

• Incoming Inspection: All fabrics and trims inspected upon arrival
• In-Line Inspection: Quality checks during cutting and sewing
• Mid-Production Inspection: When 20-30% completed
• Final Inspection: 100% piece-by-piece inspection before packing
• Pre-Shipment Inspection: Final audit before shipping

We maintain documented quality records and can arrange third-party inspection if required. Our defect rate is consistently below 0.5%.

AQL Standards: We follow AQL 2.5 (Acceptable Quality Limit) industry standards.

We offer both! Our design and technical team can support various levels of involvement:

• Tech Pack Provided: We manufacture exactly to your specifications
• Sketch/Concept Only: We develop complete tech pack and patterns
• Design Consultation: We can suggest modifications for better manufacturing
• Full Development: Trend consultation and complete collection development

Our experienced pattern makers and sample teams work closely with clients at every stage to ensure your vision becomes reality.

We have extensive experience with diverse fabric types:

• Woven Fabrics: Cotton, linen, denim, twill, poplin, oxford, chambray
• Knit Fabrics: Jersey, rib, fleece, pique, interlock, French terry
• Performance Fabrics: Moisture-wicking, stretch, technical athletic fabrics
• Specialty: Organic cotton, recycled polyester, bamboo, Tencel

We can source fabrics locally in Bangladesh or work with your nominated suppliers. Our fabric sourcing team has relationships with certified mills ensuring quality and competitive pricing.

Fabric Testing: We conduct shrinkage, color fastness, and durability testing on all materials.

Yes! We provide complete logistics support:

• Shipping Options: Sea freight, air freight, express courier
• Terms: FOB, CIF, DDU, DDP available
• Documentation: Commercial invoice, packing list, COO, and customs documentation
• Freight Forwarders: We work with reliable partners for competitive rates

Alternatively, you can arrange your own shipping - we coordinate with your freight forwarder for seamless pickup.

Packaging: Standard poly bag + carton. Custom packaging available upon request.

Absolutely. We hold multiple certifications:

• ISO 9001:2015: Quality Management System
• WRAP: Worldwide Responsible Accredited Production
• BSCI: Business Social Compliance Initiative
• OEKO-TEX® Standard 100: Textile safety certification

We are committed to fair labor practices, safe working conditions, and environmental responsibility. Our factory undergoes regular third-party audits.

Learn more on our Sustainability page.

Getting started is simple! Follow these steps:

1. Contact Us: Fill out our contact form or email us directly
2. Share Details: Provide design specs, quantity, timeline, and budget
3. Quotation: We send detailed pricing within 48 hours
4. Sample Development: If approved, we create samples for your review
5. Order Confirmation: Once samples approved, we proceed with production
6. Production & Delivery: regular updates throughout manufacturing and shipping

No obligation consultation! We're happy to discuss your project and answer questions before you commit.